Category
Property Management.
How residential blocks are run day to day — budgets, repairs, contractors and management done properly.
How to Stop Condensation and Black Mould in a Flat
Why flat windows stream in winter, where 10 litres of water a day comes from, and the ventilation, heating and insulation fixes that work in a block.
ReadWhy a New Water Meter Needs Your Freeholder's Consent
Fitting a meter, moving a pipe or swapping a boiler can knock out a neighbour's water supply. Why the pipes serving your flat are your responsibility even outside your front door — and why let flats are where this usually goes wrong.
ReadBeat the Heat: Air Conditioning in Flats
You cannot hang a condenser box on the outside of the block — but "invisible" internal air conditioning exists. What the systems cost, why cladding rules some of them out, and the Licence to Alter you will need before a single tool is lifted.
ReadDrips from Above: What to Do When Your Ceiling Starts Leaking
In a block of flats your ceiling is your neighbour's floor. Where leaks between flats actually come from, who is responsible under the lease, and the steps to take in the first few hours.
ReadWho Controls the Mailbox? Demised vs. Communal Post Boxes (and How to Fix or Replace Your Lock)
The bank of post boxes is communal, but the lock on yours almost certainly is not. Who is responsible, how to order a replacement key from the code on the barrel, and how to change the lock yourself.
ReadDon't Panic Just Yet: Settling Cracks vs. Structural Damage (and When to Call a Surveyor)
How to tell a harmless settling crack from genuine structural movement — width, pattern and progression — how to monitor one properly, and whether you need a building surveyor or a structural engineer.
ReadWhere’s My Package? The “Delivered” Myth Under the Consumer Rights Act
A courier leaving a parcel wherever it likes is not a legal delivery. Section 29 of the Consumer Rights Act 2015, and a template to send the retailer.
ReadMajor Works & Section 20: When Is a Managing Agent Not Enough?
Property management comes with a lot of moving parts, but few things cause leaseholders more anxiety than major works.
ReadThe Great Billing Mystery: Why Is My New Agent Charging Me for a Full Year?
Why a brand-new managing agent bills you for the whole year — the two clashing timelines behind the invoice, and what you are actually being charged for.
ReadThe Financial Roadmap: Understanding Your Block's Budget and Reserves
How a block's budget and reserve fund actually work, why both exist, and what your service charge is paying for across the year ahead.
ReadMajor Works: Navigating the Section 20 Framework
In the realm of block management, the term "Major Works" is often met with trepidation.
ReadWhy Fire Safety Rules Ban Items in Communal Areas (Even When They're 'Out of the Way')
You've just moved into a sleek new flat.
ReadThe Power of Precision: Why Accurate Fault Reporting Saves Time and Money
A vague fault report costs more and takes longer to fix. What to include when you report something in your building, and why the detail pays for itself.
ReadThe Property Insurance Maze: What You Actually Need (and What You're Double-Paying For)
If you own a property, the paperwork can be overwhelming. You likely have a stack of policy documents that all sound vaguely similar.
ReadWhy Your Managing Agent Seems Powerless Against Noise Nuisance (And What to Do Instead)
If you live in a leasehold flat, you probably know the drill.
ReadWhose Wall Is It Anyway? A Leaseholder's Guide to Your Demise and the Service Charge
Understanding what is your responsibility versus what is communal can save you a world of confusion, disputes, and unexpected costs.
ReadCaught on camera, protected by the law
For larger blocks, it is not uncommon to have parcels stolen. Many leaseholders opt to get CCTV installed to find the perpetrators.
ReadA Guide to Running Your Residents' Management Company
When you own a property in the building, you typically become a member of the company, which gives you a say in how your building is managed.
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