All Posts

When something goes wrong in your building—whether it’s a flickering light in the hallway or a mysterious leak in the car park—your first instinct is likely to get it fixed as fast as possible. As your managing agent, our goal is exactly the same. However, the speed and success of a repair depend entirely on the quality of the information  we receive. While it might seem helpful to add a little "weight" to a report to get attention, inaccurate details can inadvertently sabota

If you own a property—whether it’s a shiny new build, a buy-to-let investment, or just your own home—the paperwork can be overwhelming. You likely have a stack of policy documents that all sound vaguely similar. Do you really need boiler cover if you have buildings insurance? Does your new build warranty replace standard insurance? And whose job is it to insure the carpets? Here is a breakdown of the five main types of property protection, what they actually cover, and where

If you live in a leasehold flat, you probably know the drill. It’s 11 PM on a Tuesday, the bass is thumping from the floor above, and you are composing an angry email to your managing agent. You expect them to swoop in, enforce the lease, and silence the problem. Instead, you get a generic "reminder letter" sent to all residents. The noise continues. You complain again. The agent seems reluctant, tired, or even "listless" in their response. It’s easy to blame the agent for be

Every lease is different. It’s the most important, and sometimes most frustrating, principle of property ownership in England. Understanding what is your responsibility versus what is communal can save you a world of confusion, disputes, and unexpected costs down the line. The key to unlocking this puzzle lies in two fundamental concepts: the demised premises  and the service charge . In simple terms, it's the difference between "what's yours" and "what's ours." The "Demised

For millions of leaseholders across the country, the arrival of the annual service charge demand can be a moment of genuine anxiety....

Your front door is the first thing you see when you come home and the last thing you secure when you leave. It’s a symbol of your...

For larger blocks, it is not uncommon to have parcels stolen. Many leaseholders opt to get CCTV installed in a bid to find the...

The Russian invasion of Ukraine in 2022 resulted in a huge spike in energy prices which has settled down in recent years. Unfortunately,...

When you own a property in the building, you typically become a member of the company, which gives you a say in how your building is...