For residents

Useful forms.

The forms residents need most. The quickest way to complete any of these is in the Gena Go app — or get in touch and we’ll send you the right one.

Tell us if your phone, email or correspondence address has changed.

Claim back an agreed expense you’ve paid on behalf of the building.

Ask for CCTV footage, handled in line with data-protection rules.

Just bought a flat in a block we manage? Tell us who you are and how to reach you.

Documents

Worth keeping to hand

Who to call when something goes wrong outside office hours, what can safely wait until morning, and when your managing agent needs to be involved.

Let’s talk

Solicitors and sellers can request a leasehold property enquiries (LPE1) management pack.