Category
Legal and Leasehold.
Your lease, Right to Manage, company duties and the law around leasehold living.
Why a New Water Meter Needs Your Freeholder's Consent
Fitting a meter, moving a pipe or swapping a boiler can knock out a neighbour's water supply. Why the pipes serving your flat are your responsibility even outside your front door — and why let flats are where this usually goes wrong.
ReadBeat the Heat: Air Conditioning in Flats
You cannot hang a condenser box on the outside of the block — but "invisible" internal air conditioning exists. What the systems cost, why cladding rules some of them out, and the Licence to Alter you will need before a single tool is lifted.
ReadDrips from Above: What to Do When Your Ceiling Starts Leaking
In a block of flats your ceiling is your neighbour's floor. Where leaks between flats actually come from, who is responsible under the lease, and the steps to take in the first few hours.
ReadWho Controls the Mailbox? Demised vs. Communal Post Boxes (and How to Fix or Replace Your Lock)
The bank of post boxes is communal, but the lock on yours almost certainly is not. Who is responsible, how to order a replacement key from the code on the barrel, and how to change the lock yourself.
ReadWhere’s My Package? The “Delivered” Myth Under the Consumer Rights Act
A courier leaving a parcel wherever it likes is not a legal delivery. Section 29 of the Consumer Rights Act 2015, and a template to send the retailer.
ReadMajor Works & Section 20: When Is a Managing Agent Not Enough?
Property management comes with a lot of moving parts, but few things cause leaseholders more anxiety than major works.
ReadNavigating the 5-Year EWS1 Deadline: What Leaseholders Need to Know
For many flat owners, the EWS1 form has been a crucial key to selling or remortgaging their homes since its introduction in December 2019.
ReadThe Great Billing Mystery: Why Is My New Agent Charging Me for a Full Year?
Why a brand-new managing agent bills you for the whole year — the two clashing timelines behind the invoice, and what you are actually being charged for.
ReadCompanies House Director Personal Code
RMC and RTM directors must now verify their identity at Companies House. What the personal code is, who needs one, and what happens if you miss it.
ReadPlanning Renovations in Your Flat? A Leaseholder's Guide to Getting It Right
Renovating your home is exciting — whether you're refreshing a tired kitchen, opening up a living space, or replacing your bathroom suite.
ReadWhy Your Managing Agent Seems Powerless Against Noise Nuisance (And What to Do Instead)
If you live in a leasehold flat, you probably know the drill.
ReadWhose Wall Is It Anyway? A Leaseholder's Guide to Your Demise and the Service Charge
Understanding what is your responsibility versus what is communal can save you a world of confusion, disputes, and unexpected costs.
ReadIs Your Front Door Just an Entrance? Think Again – It's a Lifesaver
Your front door is the first thing you see when you come home. But in a block of flats, your front door has another, far more critical role: it's a fire door.
ReadCaught on camera, protected by the law
For larger blocks, it is not uncommon to have parcels stolen. Many leaseholders opt to get CCTV installed to find the perpetrators.
ReadA Guide to Running Your Residents' Management Company
When you own a property in the building, you typically become a member of the company, which gives you a say in how your building is managed.
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