Category

Legal and Leasehold.

Your lease, Right to Manage, company duties and the law around leasehold living.

Where’s My Package? The “Delivered” Myth Under the Consumer Rights Act

A courier dropping a package wherever they feel like it does not constitute a legal delivery. Section 29 of the Consumer Rights Act 2015, the three scenarios that count, and a template to send the retailer.

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Major Works & Section 20: When Is a Managing Agent Not Enough?

Property management comes with a lot of moving parts, but few things cause leaseholders more anxiety than major works.

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Navigating the 5-Year EWS1 Deadline: What Leaseholders Need to Know

For many flat owners, the EWS1 form has been a crucial key to selling or remortgaging their homes since its introduction in December 2019.

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The Great Billing Mystery: Why Is My New Agent Charging Me for a Full Year?

If you've ever opened a service charge invoice from a brand-new managing agent only to see a bill for the entire year, you've likely felt a surge of "billing whiplash." But property management operates on two different, and often clashing, timelines.

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Companies House Director Personal Code

If you are a director of a Residential Management Company (RMC) or a Right to Manage (RTM) company, the clock has already run out on the old way of doing things.

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Planning Renovations in Your Flat?

Renovating your home is exciting — whether you're refreshing a tired kitchen, opening up a living space, or replacing your bathroom suite.

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Why Your Managing Agent Seems Powerless Against Noise Nuisance (And What to Do Instead)

If you live in a leasehold flat, you probably know the drill.

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Whose Wall Is It Anyway? A Leaseholder's Guide to Your Demise and the Service Charge

Understanding what is your responsibility versus what is communal can save you a world of confusion, disputes, and unexpected costs.

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Is Your Front Door Just an Entrance? Think Again – It's a Lifesaver

Your front door is the first thing you see when you come home. But in a block of flats, your front door has another, far more critical role: it's a fire door.

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Caught on camera, protected by the law

For larger blocks, it is not uncommon to have parcels stolen. Many leaseholders opt to get CCTV installed to find the perpetrators.

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A Guide to Running Your Residents' Management Company

When you own a property in the building, you typically become a member of the company, which gives you a say in how your building is managed.

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Managing a block yourself?

If you’re a director of a management or RTM company and the admin is piling up, that’s exactly what we take off your plate.