Transparent service charge accounting
Budgets shared well in advance, full disclosure on how every pound is calculated and spent, and accounts that reconcile to the penny.
Block management · Kingston · South West London · KT6
Block management
in Surbiton.
Gena Property Management looks after inter-war and 1960s purpose-built blocks around Surbiton station and Berrylands, and period conversions on the roads down towards the Thames at Portsmouth Road. We give freeholders, RTM and management companies in Surbiton a managing agent that’s transparent about money and quick to respond.
Why Gena in Surbiton
Local management, run to a proper standard.
Surbiton has a high proportion of blocks with communal grounds and parking, which is where a maintenance budget either works or does not — grounds, gutters and drainage are the costs most often left out of an inherited budget entirely. We rebuild the budget from the building rather than uplifting last year’s by inflation.
Good block management in Surbiton isn’t complicated — it’s attention to detail, done consistently. Budgets shared in advance, itemised statements, maintenance that keeps on top of problems, and year-end accounts that reconcile exactly.
Residents in Surbiton get the Gena Online portal and Gena Go app to pay, report and ask — while directors and freeholders get accounts they can actually follow.
Surbiton sits in the borough of Kingston — see everything we do across Kingston.
How we manage your blockWhat’s included
Full-service management for Surbiton buildings.
Repairs & planned maintenance
A proactive maintenance programme and a vetted contractor network, so communal areas stay well kept and problems are fixed before they grow.
Building safety & compliance
Fire risk assessments, electrical and lift inspections, asbestos and more — tracked, scheduled and evidenced so your building stays compliant.
Insurance & communal claims
Buildings cover placed and reviewed every year, and claims on the communal parts run end to end so directors are not left chasing loss adjusters.
Freeholder, RTM & RMC support
We partner with freeholders, Right to Manage and Residents’ Management Companies — including company secretarial duties and director support.
Resident communication
We take communication seriously. Report a problem from your phone and it reaches the whole team at once — not one manager’s inbox — so it is picked up in minutes and you can watch it move.
Questions
Block management in Surbiton — your questions
Do you manage residential blocks in Surbiton?
Yes — Surbiton is within our coverage across Greater London and the M25. We manage freehold blocks, Right to Manage and residents’ management companies in and around Surbiton.
How much does block management cost in Surbiton?
Our fees are per unit, per year, plus VAT — Gena One (app-only) at £250, Gena Advantage at £350 and Gena Elite at £450 — with a one-off set-up fee of £125 + VAT per unit. Which level suits a building depends on how much of the day-to-day the directors want to keep. Tell us about your block in Surbiton and we’ll put together a clear, no-obligation proposal.
Can we switch our Surbiton block to Gena?
Yes. We manage the handover from your current agent for you — funds, records, contracts and compliance documents — so the move is clean and you’re not left chasing paperwork.
Let’s talk
Managing a block in Surbiton?
Tell us about your building and we’ll show you what transparent, responsive management looks like — with no obligation.