Transparent service charge accounting
Budgets shared well in advance, full disclosure on how every pound is calculated and spent, and accounts that reconcile to the penny.
Block management · Wandsworth · South West London · SW15
Gena Property Management looks after riverside apartment schemes along the Embankment and Putney Wharf, mansion blocks on the Upper Richmond Road, and period conversions on the streets climbing towards Putney Heath. We give freeholders, RTM and management companies in Putney a managing agent that’s transparent about money and quick to respond.
Why Gena in Putney
The largest developments in our care in Putney run to several buildings on one estate, sharing a plant room, underground parking, a gym and a concierge. Estates like that are where service charge accounting usually goes wrong: costs have to be apportioned across schedules so that the flats without lift access are not quietly paying for the lift. We report them schedule by schedule so directors can see exactly that.
Good block management in Putney isn’t complicated — it’s attention to detail, done consistently. Budgets shared in advance, itemised statements, maintenance that keeps on top of problems, and year-end accounts that reconcile exactly.
Residents in Putney get the Gena Online portal and Gena Go app to pay, report and ask — while directors and freeholders get accounts they can actually follow.
Putney sits in the borough of Wandsworth — see everything we do across Wandsworth.
How we manage your blockIn Putney
A few of the buildings in our care in Putney. We don’t name client blocks publicly — each is captioned by area only.
What’s included
Budgets shared well in advance, full disclosure on how every pound is calculated and spent, and accounts that reconcile to the penny.
A proactive maintenance programme and a vetted contractor network, so communal areas stay well kept and problems are fixed before they grow.
Fire risk assessments, electrical and lift inspections, asbestos and more — tracked, scheduled and evidenced so your building stays compliant.
Buildings cover placed and reviewed every year, and claims on the communal parts run end to end so directors are not left chasing loss adjusters.
We partner with freeholders, Right to Manage and Residents’ Management Companies — including company secretarial duties and director support.
We take communication seriously. Report a problem from your phone and it reaches the whole team at once — not one manager’s inbox — so it is picked up in minutes and you can watch it move.
Questions
Yes — Putney is within our coverage across Greater London and the M25. We manage freehold blocks, Right to Manage and residents’ management companies in and around Putney.
Our fees are per unit, per year, plus VAT — Gena One (app-only) at £250, Gena Advantage at £350 and Gena Elite at £450 — with a one-off set-up fee of £125 + VAT per unit. Which level suits a building depends on how much of the day-to-day the directors want to keep. Tell us about your block in Putney and we’ll put together a clear, no-obligation proposal.
Yes. We manage the handover from your current agent for you — funds, records, contracts and compliance documents — so the move is clean and you’re not left chasing paperwork.
Let’s talk
Tell us about your building and we’ll show you what transparent, responsive management looks like — with no obligation.