Property management comes with a lot of moving parts, but few things cause leaseholders more anxiety than major works. Whether it’s a full roof replacement, external redecoration, or structural repairs, these projects are expensive, time-consuming, and heavily regulated. At Gena, we do things a little differently than most managing agents. We believe in fairness and transparency, which is why we don’t charge extra fees for administering major works or handling Section 20 noti

In the realm of block management, the term "Major Works" is often met with trepidation. However, from a professional standpoint, these projects—governed by Section 20 of the Landlord and Tenant Act 1985—are a critical mechanism for preserving the structural integrity and capital value of your asset. At Gena, we approach these projects with a focus on legal precision and cost-efficiency. Here is a professional overview of the statutory process, our administrative role, and the