Category
Property Management.
How residential blocks are run day to day — budgets, repairs, contractors and management done properly.
Where’s My Package? The “Delivered” Myth Under the Consumer Rights Act
A courier dropping a package wherever they feel like it does not constitute a legal delivery. Section 29 of the Consumer Rights Act 2015, the three scenarios that count, and a template to send the retailer.
ReadMajor Works & Section 20: When Is a Managing Agent Not Enough?
Property management comes with a lot of moving parts, but few things cause leaseholders more anxiety than major works.
ReadThe Great Billing Mystery: Why Is My New Agent Charging Me for a Full Year?
If you've ever opened a service charge invoice from a brand-new managing agent only to see a bill for the entire year, you've likely felt a surge of "billing whiplash." But property management operates on two different, and often clashing, timelines.
ReadThe Financial Roadmap: Understanding Your Block's Budget and Reserves
Managing a residential block is, in many ways, like running a small business. To keep the building safe, clean, and well-maintained, we need a clear financial roadmap.
ReadMajor Works: Navigating the Section 20 Framework
In the realm of block management, the term "Major Works" is often met with trepidation.
ReadWhy Fire Safety Rules Ban Items in Communal Areas (Even When They're 'Out of the Way')
You've just moved into a sleek new flat.
ReadThe Power of Precision: Why Accurate Fault Reporting Saves Time and Money
When something goes wrong in your building—whether it's a flickering light in the hallway or a mysterious leak—your first instinct is likely to get it fixed as fast as possible.
ReadThe Property Insurance Maze: What You Actually Need (and What You're Double-Paying For)
If you own a property, the paperwork can be overwhelming. You likely have a stack of policy documents that all sound vaguely similar.
ReadWhy Your Managing Agent Seems Powerless Against Noise Nuisance (And What to Do Instead)
If you live in a leasehold flat, you probably know the drill.
ReadWhose Wall Is It Anyway? A Leaseholder's Guide to Your Demise and the Service Charge
Understanding what is your responsibility versus what is communal can save you a world of confusion, disputes, and unexpected costs.
ReadCaught on camera, protected by the law
For larger blocks, it is not uncommon to have parcels stolen. Many leaseholders opt to get CCTV installed to find the perpetrators.
ReadA Guide to Running Your Residents' Management Company
When you own a property in the building, you typically become a member of the company, which gives you a say in how your building is managed.
ReadLet’s talk
Managing a block yourself?
If you’re a director of a management or RTM company and the admin is piling up, that’s exactly what we take off your plate.