Category

Finance and Service Charges.

Service charges, budgets, reserve funds, insurance and where your money goes.

The Great Billing Mystery: Why Is My New Agent Charging Me for a Full Year?

If you've ever opened a service charge invoice from a brand-new managing agent only to see a bill for the entire year, you've likely felt a surge of "billing whiplash." But property management operates on two different, and often clashing, timelines.

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The Financial Roadmap: Understanding Your Block's Budget and Reserves

Managing a residential block is, in many ways, like running a small business. To keep the building safe, clean, and well-maintained, we need a clear financial roadmap.

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Why we charge a one-off Set-Up Fee

When a new management company takes over a block, it's rarely a "plug-and-play" situation. More often than not, it's a rescue mission.

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The Property Insurance Maze: What You Actually Need (and What You're Double-Paying For)

If you own a property, the paperwork can be overwhelming. You likely have a stack of policy documents that all sound vaguely similar.

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Whose Wall Is It Anyway? A Leaseholder's Guide to Your Demise and the Service Charge

Understanding what is your responsibility versus what is communal can save you a world of confusion, disputes, and unexpected costs.

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Decoding Your Service Charge: Why Costs for Leaseholders Are on the Rise

For millions of leaseholders across the country, the arrival of the annual service charge demand can be a moment of genuine anxiety.

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Why are energy standing charges so high since the Russian invasion of Ukraine?

The Russian invasion of Ukraine in 2022 resulted in a huge spike in energy prices which has settled down in recent years.

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