Transparent service charge accounting
Budgets shared well in advance, full disclosure on how every pound is calculated and spent, and accounts that reconcile to the penny.
Block management · Lambeth · South London · SE27
Block management
in West Norwood.
Gena Property Management looks after Victorian conversions and small purpose-built blocks on the hills between West Norwood, Tulse Hill and Gipsy Hill. We give freeholders, RTM and management companies in West Norwood a managing agent that’s transparent about money and quick to respond.
Why Gena in West Norwood
Local management, run to a proper standard.
West Norwood sits at the far edge of Lambeth, where an agent based in the centre of town tends to visit least. Site visits are the part of block management that quietly stops happening, so ours are logged with photographs and a dated record the directors can read — including the visits where nothing was wrong.
Good block management in West Norwood isn’t complicated — it’s attention to detail, done consistently. Budgets shared in advance, itemised statements, maintenance that keeps on top of problems, and year-end accounts that reconcile exactly.
Residents in West Norwood get the Gena Online portal and Gena Go app to pay, report and ask — while directors and freeholders get accounts they can actually follow.
West Norwood sits in the borough of Lambeth — see everything we do across Lambeth.
How we manage your blockWhat’s included
Full-service management for West Norwood buildings.
Repairs & planned maintenance
A proactive maintenance programme and a vetted contractor network, so communal areas stay well kept and problems are fixed before they grow.
Building safety & compliance
Fire risk assessments, electrical and lift inspections, asbestos and more — tracked, scheduled and evidenced so your building stays compliant.
Insurance & communal claims
Buildings cover placed and reviewed every year, and claims on the communal parts run end to end so directors are not left chasing loss adjusters.
Freeholder, RTM & RMC support
We partner with freeholders, Right to Manage and Residents’ Management Companies — including company secretarial duties and director support.
Resident communication
We take communication seriously. Report a problem from your phone and it reaches the whole team at once — not one manager’s inbox — so it is picked up in minutes and you can watch it move.
Block management nearby
Questions
Block management in West Norwood — your questions
Do you manage residential blocks in West Norwood?
Yes — West Norwood is within our coverage across Greater London and the M25. We manage freehold blocks, Right to Manage and residents’ management companies in and around West Norwood.
How much does block management cost in West Norwood?
Our fees are per unit, per year, plus VAT — Gena One (app-only) at £250, Gena Advantage at £350 and Gena Elite at £450 — with a one-off set-up fee of £125 + VAT per unit. Which level suits a building depends on how much of the day-to-day the directors want to keep. Tell us about your block in West Norwood and we’ll put together a clear, no-obligation proposal.
Can we switch our West Norwood block to Gena?
Yes. We manage the handover from your current agent for you — funds, records, contracts and compliance documents — so the move is clean and you’re not left chasing paperwork.
Let’s talk
Managing a block in West Norwood?
Tell us about your building and we’ll show you what transparent, responsive management looks like — with no obligation.