Transparent service charge accounting
Budgets shared well in advance, full disclosure on how every pound is calculated and spent, and accounts that reconcile to the penny.
Block management · Surrey
Gena Property Management looks after town-centre apartments and suburban blocks across Epsom and Ewell. We give freeholders, RTM and management companies in Epsom a managing agent that’s transparent about money and quick to respond.
Why Gena in Epsom
Good block management in Epsom isn’t complicated — it’s attention to detail, done consistently. Budgets shared in advance, itemised statements, maintenance that keeps on top of problems, and year-end accounts that reconcile exactly.
Residents in Epsom get the Gena Online portal and Gena Go app to pay, report and ask — while directors and freeholders get accounts they can actually follow.
How we manage your blockWhat’s included
Budgets shared well in advance, full disclosure on how every pound is calculated and spent, and accounts that reconcile to the penny.
A proactive maintenance programme and a vetted contractor network, so communal areas stay well kept and problems are fixed before they grow.
Fire risk assessments, electrical and lift inspections, asbestos and more — tracked, scheduled and evidenced so your building stays compliant.
Buildings cover placed and reviewed every year, and claims on the communal parts run end to end so directors are not left chasing loss adjusters.
We partner with freeholders, Right to Manage and Residents’ Management Companies — including company secretarial duties and director support.
We take communication seriously. Report a problem from your phone and it reaches the whole team at once — not one manager’s inbox — so it is picked up in minutes and you can watch it move.
Questions
Yes — Epsom is within our coverage across Greater London and the M25. We manage freehold blocks, Right to Manage and residents’ management companies in and around Epsom.
Fees depend on the size of the building and the services it needs, so we quote per building rather than a flat rate. Tell us about your block in Epsom and we’ll put together a clear, no-obligation proposal.
Yes. We manage the handover from your current agent for you — funds, records, contracts and compliance documents — so the move is clean and you’re not left chasing paperwork.
Let’s talk
Tell us about your building and we’ll show you what transparent, responsive management looks like — with no obligation.